Over the weekend, amidst the noise of CES news seeping from Vegas, founding Tumblr CTO and Overcast developer Marco Arment voiced a concern I have been stressing over for some time. Titled “Apple has lost the functional high ground,” it cuts straight to the heart of the matter: Apple’s longtime brand promise of “it just works” applies to fewer and fewer products the company makes.
Marco, being a developer, is largely remarking on software. Apple’s hardware only seems to improve generation over generation (although I have spoken to a frighteningly large number of people who have had to battle Apple in order to get products fixed). Apple’s software, on the other hand, appears to have slipped off the cracker.
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